Payment support:

Wow Buy supports various payment options, including Payfast, Bobpay, and Ozow, though available methods may change. Sellers are urged to stay informed about any updates to the payment methods available on the platform.

Payout requests:

Sellers may request payout requests by contacting hello@wowbuy.co.za. The Wow Buy team maintains detailed transaction logs, ensuring a comprehensive record of sales transactions for reference purposes.

Payment processing policies:

Detailed policies pertaining to payment processing are outlined in the terms and conditions accessible on the Wow Buy platform. Sellers are obligated to familiarize themselves with these policies to ensure compliance.

Transaction costs:

Wow Buy assumes the costs associated with gateway transactions. It is imperative that sellers incorporate the transaction costs into their pricing structure to maintain transparency and fairness.

Order cancellation by the buyer:

In the event of an order cancellation initiated by the buyer prior to the product being shipped, Wow Buy will bear the associated gateway transaction costs. Sellers can proceed with confidence, knowing that the financial responsibility in such instances rests with Wow Buy.

In the event of an order cancellation initiated by the buyer after the product was shipped, the transaction is non-refundable.

Order cancellation by the seller:

In the event of an order cancellation initiated by the seller, the seller will be responsible for covering the gateway transaction costs.